1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

1. Permission is granted to temporarily download one copy of the materials (information or software) on Suiwah's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
   1. modify or copy the materials;
   2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
   3. attempt to decompile or reverse engineer any software contained on Suiwah's web site;
   4. remove any copyright or other proprietary notations from the materials; or
   5. transfer the materials to another person or "mirror" the materials on any other server.
2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Suiwah at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

1. The materials on Suiwah's web site are provided "as is". Suiwah makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Suiwah does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Suiwah or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Suiwah's Internet site, even if Suiwah or a Suiwah authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Suiwah's web site could include technical, typographical, or photographic errors. Suiwah does not warrant that any of the materials on its web site are accurate, complete, or current. Suiwah may make changes to the materials contained on its web site at any time without notice. Suiwah does not, however, make any commitment to update the materials.

6. Links

Suiwah has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Suiwah of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Suiwah may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Suiwah's web site shall be governed by the laws of the operating country without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

9. Terms and Conditions for Sale of Alcohol

Sale of alcohol is restricted to individuals who are above 21 years old and Non-Muslims only. Any purchase of the alcohol is the Buyer's sole discretion.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

‘Sunshine’ Membership Programme’s Terms and Conditions:

1. The Sunshine Membership Programme (Programme), Sunshine website and Mobile App (Mobile App)are proprietary to Sunshine wholesale Mart Sdn. Bhd. (Company) where acceptance of any person(s) to the Programme shall be subject to the approval of the Company and once accepted by the Company, participation by any such person (Member) in the Programme shall be subject to the terms and conditions contained herein. The Programme is only accepted at Company branded supermarket (Supermarket) situated in Malaysia or the participating merchants that registered with the Company. 

2.  In order to become a Member, the applicant must agree to the terms and conditions. The Company reserves the right to make amendments or variations to the terms and conditions from time to time.

3. Participation in the Sunshine Membership Programme is open to all citizens and non-residents aged 18 years old and above.

4. One (1) Sunshine point will be awarded for every transaction of RM 1 (exclusive of tax) for Member; and RM4 (exclusive of tax) for Business/Corporate Member who has registered successfully via Sunshine registration platforms, i.e., Mobile App, website and etc. 

5. Once the Card is credited the loyalty Points corresponding to the Qualifying Purchases, an online invoice or a transaction receipt prepared by the cashier at the checkout counter shall be issued to the Member. Such purchased summary or transaction receipt shall be conclusive record of the Qualifying Purchases made as for the loyalty Points accumulated will be shown at the membership account within 24 hours. Member will be able to check up to 6 months loyalty transaction available at the Sunshine Mobile App.

6. Purchase of the following items are not entitled for points awarding:

   1. gift card/cash vouchers purchase, 

   2. ePay services, i.e., mobile reload, IDD reload, online game reload, e-wallet reload, Touch ’n Go reload, epay upload, Utilities Bills Payment, Payment to Authorities, etc. 

   3. Delivery Charges, Repair & Service Charges

7. The Points awarded and credited to the Card cannot be transferred or assigned to another Card or any other card issued by or on behalf of the Company or combined or aggregated with the loyalty Points of such Card or card or otherwise dealt with except in accordance with this Agreement. The loyalty Points have no cash or monetary value. 

8. Member must present their Sunshine eCard or Membership card to cashier before every transaction made via Sunshine outlets/participating stores. Failure to do, no point will be awarded for the purchase.

9. Member who does not made qualifying transaction and collect any loyalty points for 18 months will be removed from the Programme and all unredeemed points and unused rewards or Vouchers will be deleted and removed from the Member account. Member will need to re-apply for new membership should they wish to re-join the programme.

10. Points accumulated will expire in the event that member does not make any Qualifying Purchase and earn any points within 18 months from the date the last points were awarded. In such event, the card will be cancelled and accumulated points will be forfeited at the discretion of the Company and without notice to Member.

11. The Member may refer to the Rewards catalogue available at Sunshine Mobile App or the participating outlet for redemption, which shall be for the purpose of information and illustration only and shall not be construed as constituting any representation or warranty as to their availability. 

12. The Company gives no representation or warranty with respect to any products and/or services featured in the Rewards catalogue. Where the Rewards are covered under any manufacturers' warranty, any disputes or claims shall be forwarded directly to the manufacturers concerned.

13. For Rewards that are to be redeemed from participating merchants or suppliers of Rewards as shall be appointed by the Company from time to time, the Member shall present his/her eCard upon log into the Mobile App and national identity card (NRIC) for Rewards redemption.

14. Member who has redeemed his/her points for any Sunshine rewards, i.e., merchant products or services, is not eligible for refund or cancellation from the Company.

15. The Member is responsible to examine, immediately upon receipt, the Rewards for any defects or damage, whether in its packaging or otherwise, and to verify the contents of the Rewards. Where the Reward or its packaging is found to be damaged or defective or that the contents therein is incomplete / damage, the Rewards be immediately returned the Rewards to the Customer Service at the Supermarket.

16. Company reserves the rights to reject any request for the replacement of faulty or damaged Rewards should the Member fail to return the same in the manner and within the time period set out as stated above. 

17. It is the Members’ responsibility to notify the Sunshine’s management of any changes of personal particulars, lost or damaged card.

18. Member need to update or correct the provided personal data via Sunshine Mobile App or any Customer Service Counter at Sunshine outlets from time to time. 

19. The Member agree that the Personal Data may be used by Company for the purposes below.

    1. To associate the Card to the Member and to update information (if required);

    2. To process the application by the Member for related services;

    3. Management, operation and maintenance of Member's account, system including audit and exercising the rights of the Company under the terms and conditions;

    4. Designing new or improving existing services provided by Company, our subsidiaries, associates and affiliates;

    5. Communication by Company to Member;

    6. Investigation of complaints, suspected suspicious transaction and research for service improvement;

    7. Prevention or detection of crime or fraud; and

    8. Disclosure as required by law, rules, regulations, codes or guidelines.

20. Members deemed to have subscribed to the marketing mailing list upon registered as a ‘Member’ in the App and the Company will send or deliver the marketing information and relevant updates (“Newsletter(s)”) via WhatsApp, push notification, SMS, electronic direct mail (e-DM) and/or direct mail (DM). 

21. The Member may terminate his/her membership anytime by giving notice in writing to the Company. However, there will be no refund of points collected in any form for termination of membership.

22. Any abuse or fraud with respect to The Points under the Programme or redemption of Rewards will result in the cancellation of the Member's participation in the Programme, cancellation of the Card and revocation of The Points or return of redeemed Rewards (or its reasonable compensation thereto).

23. The Company reserves the right to restrict, suspend, or change the features and benefits of the membership programme, including the terms and conditions from time to time without prior notice or assigning any reasons.

24. The Company shall not be liable for any loss of accumulated The Points or loss or damage suffered as a result of any defect or error in any machines or inability to retrieve any information or data from the computer system.

25. The Company shall not be liable howsoever for any errors, delays, loss or damage, which may be directly or indirectly due to breakdown, failure of machinery or the processor; or industry dispute, war, act of God, system failure and anything outside the control of the Company.

26. The Company shall not be liable for any loss or damage suffered by the Member due to the following reasons:

    1. any failure by the Reward supplier to abide by the terms and conditions on which it has agreed to provide the Reward;

    2. any statement, communication or implication arising from any revocation, suspension or restriction of the use of the Card; and

    3. any failure or omission to notify the Member of any changes in the terms and conditions of this Agreement, Rewards Guide, participating companies, Qualifying Purchases and The Points awarded for Qualifying Purchases.

27. A Member is required to contact the Sunshine at email ecomm@suiwah.com.my in the event of any query.

We are pleased to offer the benefits of the Sunshine Corporate Membership Card to our valuable business partners, subject to the followings:

1. Usage of the Sunshine Membership Card shall be subject to the Programme’s prevailing terms and conditions (as may be amended from time to time) including the Personal Data Processing Statement. Please refer to the terms and conditions for Sunshine Membership which is available at Sunshine Mobile App and www.sunshineonline.com.my.
    

2. In the event of inconsistencies, the terms and conditions applicable to your company’s use of the Corporate Membership Card shall continue to apply and shall prevail over the terms and conditions applicable to the Sunshine Membership Card. However, please take note that this does not in any way restrict Sunshine ability to amend the terms and conditions of the Sunshine Membership Programme and/or the Corporate Card from time to time.
    

3. Sunshine will inform the entitled corporate member upon verification on the submitted required documents (i.e., complete corporate registration form, SSM and etc) via SMS.

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4. Only those entitled corporate member can access to Sunshine Corporate website, www.circlelink.com.myand enjoy the special discount offered by Sunshine.

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5. One (1) Sunshine point will be awarded to Corporate Membership Card for every purchase of RM4 on Qualifying Purchases at any Sunshine outlet and ecommerce website throughout Sunshine platform and subject to the said purchases and any other charges arising from the use of the Corporate Membership Card being paid on time.

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6. Sunshine points will only be awarded based on payment being made for all purchases and charges, including any government-imposed tax due to Sunshine on or before the due date as indicated in the sales invoice or the monthly statements issued. Corporate Members can check up to 6 months loyalty transaction at Sunshine mobile app.

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7. The registered Corporate Member may redeem all the Rewards catalogue available at Sunshine Mobile App or the participating outlet for redemption, which shall be for the purpose of information and illustration only and shall not be construed as constituting any representation or warranty as to their availability. 

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8. For Rewards that are to be redeemed from participating merchants or suppliers of Rewards as shall be appointed by the Company from time to time, the Member shall present his/her eCard upon log into the Mobile App and registered NRIC for Rewards redemption.

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9. Termination of the commercial contract/business relationship will automatically result in termination of the Corporate Membership Card or change of the Sunshine members’ benefits effectively on the same date. Sunshine reserves the right, at its sole discretion, to unilaterally cancel any or all Sunshine points accrued up to the date of termination.
    

10. Should the Corporate Membership Card account be listed, Sunshine reserves the right, at its sole discretion, to decide the criteria to participate the corporate card, unilaterally cancel any or all Sunshine points accumulated. Should the Corporate Card account be reinstated, Sunshine may at its sole and absolute discretion, reinstate all cancelled points, but shall not be obligated to do so.

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11. Sunshine may at any time give written notice to terminate or changing the benefits of the Sunshine Membership Card to Corporate Members. In such an event, the Corporate Members will be able to use their existing Sunshine points to redeem rewards within such period stipulated in the written notice. Sunshine shall not be made accountable for Sunshine points that are unredeemed beyond the given period.